At Golura, we respect your privacy and are committed to protecting the information you entrust to us. This policy explains how we handle personal data for all users, including enterprise teams and subcontractors, and addresses compliance with privacy laws such as the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following types of data when you use Golura:
a. Personal Information
- Full name, email, phone number
- Company name, job title, and role
- Login credentials
b. Business and Project Data
- Estimates, schedules, client records, invoices, job details
- Team communications, task assignments, shared documents
c. Device and Usage Information
- IP address, browser type, device ID
- Activity logs and interactions with the platform
d. Cookies & Tracking
Used to enhance performance, analyze usage, and support security.
2. Enterprise & Subcontractor-Specific Use
If you are:
- An enterprise client: We collect team-wide usage to support account management, compliance, and performance optimization. Admins may access activity data across their organization.
- A subcontractor: Your data may be shared with the contractor or company that invited you to the platform, per their access rights. We do not control how they manage your data.
We recommend reviewing your company’s data policy if you are using Golura as part of a broader team.
3. How We Use Data
We use your data to:
- Operate, maintain, and improve the Golura platform
- Deliver key features like estimating, invoicing, scheduling, CRM, and communication tools
- Respond to support requests
- Send service updates and alerts
- Comply with legal obligations and protect our systems
4. How We Share Data
We do not sell personal data. We may share data:
- With third-party vendors that support our services (e.g., hosting, payments)
- Within your organization if you are part of an enterprise or subcontractor account
- As required by law or to respond to legal processes
- During a business transaction (e.g., acquisition)
5. CCPA Compliance (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal data we collect, use, and disclose
- Request deletion of their personal data
- Opt out of the sale of their personal data (Golura does not sell personal data)
- Non-discrimination for exercising privacy rights
To exercise these rights, email: privacy@golura.com with “CCPA Request” in the subject line. We may need to verify your identity before fulfilling requests.
6. Data Security
We follow industry-standard practices to safeguard your information, including:
- SSL encryption
- Role-based access controls
- Regular security audits and vulnerability scans
7. Data Retention
We retain your data as long as needed to provide our services or meet legal obligations. Enterprise accounts can request data exports or deletion for all or specific users.
8. Your Rights and Choices
Depending on your location and account type, you may:
- Access or update your data via your account dashboard
- Request account deletion or data portability
- Adjust notification and marketing preferences
- Contact us for concerns about team-wide access or subcontractor privacy
9. Changes to This Policy
We may update this Privacy Policy. Material changes will be communicated through your account or email.